Founded
1995
30 Years and Still Growing
Malaysia's leading IT and mobile retail group.
From Apple retail to multi-brand lifestyle technology, CG Group of Companies has grown into a nationwide network spanning Switch, Urban Republic, Samsung, Xiaomi, HUAWEI, and more.
About Us
CG Group of Companies
CG Computers Sdn Bhd is proud to be Malaysia's leading IT and mobile technology retailer, with over 260 outlets nationwide.
It all started in 1995, with a big vision and a small team determined to “switch” users from PC to Mac. That passion became Switch, and later grew into Urban Republic - our multi-brand lifestyle tech store serving Android, smart devices, and everything in between.
Today, we carry 6 powerhouse brands - Switch, Urban Republic, Samsung, Sony, Xiaomi and HUAWEI - and we're honoured to be the go-to destination for Apple and all things mobile tech.
With 30 years of experience behind us and an exciting future ahead, we remain committed to delivering exceptional retail experiences, driving innovation, and providing outstanding customer service.
We're No.1 - but we want more. 😆
We're always striving for more:
- More innovation.
- More growth.
- More reasons for our customers to keep coming back.
Mission
Do Good: For customers and community.
Be Good: At what you do and to each other.
Make Good: On your promises.
Vision
Be the leading technology reseller in Asia.
Company Overview
Scale, reach, and sustained growth
Retail Stores
268 Stores Nationwide*
Offices & Warehouses
2 Offices
1 Warehouses
No. of Employees
>1,800 Employees*
*As of January 2026
Company Revenue Growth
Here's a snapshot of our year-on-year revenue performance from FY2018 to FY2025.
| Financial Year | Revenue (RM) |
|---|---|
| FY2021 | 1.59 billion |
| FY2022 | 2.32 billion |
| FY2023 | 2.37 billion |
| FY2024 | 2.54 billion |
| FY2025 | 2.72 billion |
Our Brands & Store Breakdown
92
Switch (Apple)
24
Switch Service Centres
111
Urban Republic
10
Samsung
1
Samsung Service Centre
11
Xiaomi
4
HUAWEI
1
Belkin
Store Coverage
A nationwide retail footprint
With over 260 outlets across Malaysia, we are closer to you than ever.
Our Brands
Retail concepts across Malaysia
Switch is an Apple Premium Partner and Apple Premium Service Provider with outlets located in every state in Malaysia - Penang, Kuala Lumpur, Selangor, Johor, Kedah, Kelantan, Melaka, Negeri Sembilan, Pahang, Perak, Perlis, Putrajaya, Terengganu, Sabah, Sarawak, and Labuan.
We are the earliest company to embark on Apple retail business in which we have the most number of outlets in Malaysia for Apple mono stores. CG Computers currently operates 92 Switch Retail outlets nationwide.
Established in 2014, Urban Republic is an exclusive, one-of-a-kind gadget store dedicated in enhancing one's mobile lifestyle. To ensure great shopping experience, brands are carefully curated and each Urbanistas are trained to provide exceptional customer service.
From an initial two branches in Penang, Urban Republic has since expanded its footprint into every state in Malaysia - Kuala Lumpur, Selangor, Johor, Kedah, Kelantan, Melaka, Negeri Sembilan, Pahang, Perak, Perlis, Putrajaya, Terengganu, Sabah, Sarawak and Labuan. There are currently over 100 Urban Republic outlets nationwide in malls and high-street locations.
As Samsung Malaysia's official partner, with 10 locations nationwide, we deliver the best retail and customer experience to Samsung customers in Malaysia.
Covering the entire Samsung ecosystem and showcasing the best Samsung has to offer, our team prides itself on being ambassadors who bring Samsung's experience to life.
Located at Plaza Low Yat, the Sony Centre offers an unparalleled retail and customer experience for Sony enthusiasts.
Featuring a wide selection of genuine Sony products, from cutting-edge smartphones and audio devices to gaming consoles and accessories, our team is dedicated to bringing Sony’s innovative technology to life for customers of all ages.
Explore a wide range of smart home products and electronic devices at our Xiaomi locations, the go-to destinations for Xiaomi fans across Malaysia.
As a preferred Xiaomi reseller with 11 retail stores nationwide, we are proud to be the trusted partner for Xiaomi products.
With 4 locations nationwide, we have partnered with HUAWEI to deliver an exceptional experience to our customers. Offering a wide selection of HUAWEI electronic devices, including smartphones, tablets, wearables, and laptops, we are committed to providing the best retail experience.
HUAWEI fans can immerse themselves in the innovative experiences offered by our knowledgeable staff and the latest devices in-store.
As a proud subsidiary of CG Computers Sdn Bhd, EnB Mobile Malaysia is a leading force in Asia's circular tech economy, specializing in advanced, IT-based diagnostic and appraisal solutions for electronic devices.
EnB Mobile empowers major electronics retailers and service centers across a nationwide network of over 200 stores in Malaysia and 3,000 stores regionally by streamlining the device trade-in process with cutting-edge integration, promotional programs, and certified permanent data deletion. Guided by the core principles of reducing, reusing, and recycling, EnB Mobile delivers frictionless, high-trust trade-in ecosystems that maximize value for both businesses and consumers while driving sustainable technology lifecycle management.
As a premier B2B mobile device distributor in Malaysia, Erafone Malaysia is dedicated to empowering local retailers with cutting-edge technology and seamless connectivity. By forging strategic partnerships with world-renowned tech giants, we proudly serve as a trusted business-to-business distributor for leading mobile brands, including Samsung, Honor, and ZTE.
Our commitment lies in bringing an extensive portfolio of authentic, high-performance smartphones to the Malaysian commercial market—backed by reliable supply chain logistics, competitive wholesale pricing, and official warranties to help our business partners succeed.
Policies
Important purchase information
Return and Refund Policy
Malaysia sales only. Applicable to products sold at our group of companies in Malaysia only.
Core products such as mobile phones, tablets, computers and electronics may be rejected on first use while you are still in-store if there is an obvious hardware issue.
Once you leave the retail store, we are not able to proceed with return and refund for core products unless manufacturer DOA or warranty terms apply.
Accessories should be checked before leaving the store. Refunds and exchanges will be provided in line with consumer rights when goods are defective, misdescribed, or within seven days where applicable.
- Refunds are not provided for change-of-mind purchases.
- Returned items may be assessed by the manufacturer before a refund, exchange or repair is approved.
- A handling or restocking fee may apply where the return falls outside the eligible categories or packaging has been opened or damaged.
- Please retain your proof of purchase for all return and refund requests.
Refunds are processed centrally and usually take around 14 working days.
Gift Card Terms and Conditions
- Gift cards are valid once purchased, activated, and loaded with monetary value.
- They can be used at Switch, Urban Republic, and other CG Computers Sdn Bhd retail outlets.
- Each gift card is valid for one year from the date of purchase and activation.
- Unused value is forfeited if the purchase amount is lower than the gift card balance.
- Gift cards cannot be exchanged for cash and are not eligible for SURE points.
- Customers should protect the card number and PIN. Lost or compromised cards will not be refunded or replaced.
- Gift cards are available for in-store purchase only and are not for resale.
- Use of the gift card constitutes acceptance of these terms, which CG Computers may update without prior notice.